Your dealership will contact you however you like: phone, text or email.
Ford Pickup and Delivery
Here, Owners Mean the World
It's part of You Mode. The convenience of owning a Ford. Made just for you. There are a lot of reasons to love being a Ford owner. Ford Pickup & Delivery* is one more. Just tell your dealer when and where you’d like to have your Ford picked up — home or work — and we’ll come get it, service it at the dealership and return it to you.
We'll pick it up.
We'll service it.
We'll drop it off.
At Chuck Colvin Ford, We Make It Easy
Owning a Ford gives you access to a host of benefits, including complimentary Ford Pickup & Delivery.* We will pick up your vehicle, service it, then bring it back. Just tell us when and where. For further questions, just ask.
*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.
Ford Pickup & Delivery is Complimentary
The next time you need service, we will make the round trip for you. No need to drive to or from our dealership.* You can even schedule service right in the FordPass App.**
*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.
**FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
How long will service take?
Every service is different. You’ll discuss timing when you book your appointment.
How will I receive updates about my vehicle service?
Will my vehicle only get service at the dealership I choose?
Yes.
Is the Ford Pickup & Delivery program available for all repairs?
All warranty and customer-pay repairs are eligible, as long as your vehicle is driveable and not part of a roadside collision.
How do I know which maintenance services I need?
Please refer to your Owner’s Manual, check the service tab in your FordPass® App or log in with your vehicle details to find your maintenance schedule here.
Are there any distance restrictions for Ford Pickup & Delivery?
Distance restrictions may apply. Contact your preferred dealer to confirm.
How much does Ford Pickup & Delivery cost?
Ford Pickup & Delivery is complimentary*. When you need service, your Ford dealer will pick up and return your vehicle.
Am I eligible for Ford Pickup & Delivery Service?
Yes, If you’re a Ford owner.
Can Ford Pickup & Delivery be used with Roadside Assistance?
Not at this time.
Will I get a loaner vehicle?
Loaner vehicles are at the discretion of the dealership, so please confirm when you schedule your service. Alternative options may be offered as well.
How do I resolve billing issues?
All billing and payment questions should be directed to your Ford Dealer.
How do I make changes or cancel my Ford Pickup & Delivery time?
Contact the dealership performing the service directly.
Can I change my Ford Pickup & Delivery location?
Contact the dealership performing the service directly.
Who can I talk to if I have any issues with my Ford Pickup & Delivery service?
Contact the dealership performing the service directly.
a Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.
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